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Washing Machine Won't Drain on Primary Setting

I have an older top load Maytag washing machine and it won’t drain on the regular setting anymore. At the end of the cycle, the tub will still be full of water. The timer moves through the drain and spin cycle but the water doesn’t leave the tub. I can switch it to the last part of another setting (such as Delicates) and it’ll drain immediately and without issue every time.

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Hi @namestaken ,

Sounds like there is a problem with the washer timer, part #17 Control panel diagram.

It is an electro-mechanical switch, which has cams on the shaft of the motor in the timer that operate contacts that enable the various components in the machine to operate when they should, e.g. inlet valves, drive motor, pump etc.

There may be a problem with the cam or the contact for that particular section of the timer.

Looking at the wiring diagram as shown in the suppliers’ parts link above there are 14 cams in the timer switch, but interestingly it doesn’t show a drain pump motor at all.

Unfortunately if it is the timer that is the problem they cannot be repaired, more so because there are no internal component parts available for the timer if one component was broken or burnt out etc, so all you can do is to replace the unit.

If you decide to replace the timer, then there are other suppliers online that may suit you better than the one that I linked. They were only linked to show you the part and what it may cost. Just search for LAT9704AAE parts to get results

You could try accessing the timer and check if you can open it slightly, enough to be able to liberally spray some electronic cleaner spray (example only) into the timer and hope that it may have only been a dirty contact. If you decide to do this, ensure that the power is disconnected from the washer and that you allow plenty of time for the timer to be completely dry before reconnecting the power and testing if it made a difference or not. (the cleaner will evaporate but it takes a bit of time - read the directions on the can)

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I checked the wiring diagram and there are not unique circuits for each mode. I think you are right about it being the cam. Thank you for the help!


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01 - Drain Pump

Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump.

02 - Clogged Pump or Hose

Sometimes, socks and other small articles of clothing can get into the drain system and clog the pump hose or the pump itself. Remove the hoses from the pump and check for any obstructions.

03 - Lid Switch Assembly

The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not drain. To determine if the lid switch assembly is defective, use a multimeter to test each of the lid switches for continuity. If a lid switch does not have continuity, replace it.

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The drain pump works every time when on other modes so I don't think it can be the cause of the problem.


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