Rep: 23
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Hello, previously it had the other error code (SU-42118-6) when I bought it from seller, when I get the item and plugged in it throwing that message: Can not find the update file (SU-41350-3). I tried different usb drives 8 and 16gb size. downloaded reinstallation file and tried to reinstall, but after pressing ok (x button) it shows that error. is there any good solution? HDD has 100% health
Is dit een goede vraag?
Rep: 11,7k
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Hi!
How is the USB formatted? Should be FAT32.
Also make sure you use the “Reinstallation file” and not the “update file”.
You should need this one: http://dus01.ps4.update.playstation.net/...
Guide: https://www.playstation.com/en-us/suppor...
Note: If nothing is working, just swap it with a known working hard drive. If that also fails, my guess is that something went wrong in the firmware…
Was dit antwoord nuttig?
I did the same way several times, reinstallation file written on the fat 32 formatted usb drive. correct folder name. I replaced hdd with another one, but same problem . maybe the previous error code is in action?
If that is the case, please read the following article: https://windowsreport.com/ps4-errors-su-....
They are telling "This error comes from a broken ribbon connector between your motherboard and BD-ROM". Perhaps replacing the ribbon cable can work, or the drive needs to be replaced. Worst case: Something is wrong with the drive's PCB or motherboard related.
I have working one and will try . thanks
No good news. I replaced the BR drive. also checked all ribbon cables connection between two side, they all beeped with multitester
Perhaps it is firmware or motherboard related.. Motherboard looks good too?
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3 opmerkingen
I replaced HDD , both hdd has 100% of health. but still getting the same error
door Giorgi Mamardashvili
I Think Tronicsfix should be good at this point. He would have experience
door Giorgi Mamardashvili
Create a usb with exfat or fat32 partition. Create a folder structure PS4\UPDATE and place your PSUPDATE.pup inside it. Then Ps4 will recognize it.
door jin T