Rep: 23
2
I did a hard reset to grandson’s ZTE - Z557BL Tracphone and still cannot connect to wifi. Our internet and wifi work. I reset both the modem and router. Signal is excellent . The phone shows other neighborhood networks, but not ours. All other devices in our home connected fine when I put in our network SSID and password......what now???
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Rep: 8,1k
65
6
23
Sounds more like a router configuration issue, is it working on 2.4 or 5 Ghz? You may need to tinker with operating mode, channel, or device specific restrictions to make it visible to the phone. I suggest you back up your current working settings first(from the router’s web interface), then check Can't connect to home wifi and see if it works for you
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Simone You are right thank you!
door Darla Anderson
Good, glad it helped
door Simone