Screen works but touch is disabled

Hi, my Fire 8 8th gen works well in every way, except that the screen does not respond to touch of any kind, in any part of the screen. once fully booted up, the volume and power buttons are fine but reset / re-booting has made no difference - the screen ignores all touches, single, multiple etc.

I suspect a repair is possible - possibly just a connector has worked loose - but in any case, can anyone say if I could use a recent model teardown to investigate, or if this gen is fundamentally different from the earlier models in the way the build is constructed? Or, is this a more ominous sign and screen replacement is necessary? Thanks for any suggestions ..

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