Rep: 33
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The touch screen does not work after a software update
I did a software update on my iPhone XS and now the touch screen does not work. It has the original screen on it. I would appreciate any help
Is dit een goede vraag?
Rep: 7,1k
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Don't do anything yet I will ask a few people and see if we can figure it out.
My friends said to take it to a Apple store. If it quite after the update then Apple should warranty it. It's something to check on.
Was dit antwoord nuttig?
Rep: 3,1k
5
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Try to do a hard reset or a restore one more time. If this wil not fix it then the best you can do is go to Apple, is it still under waranty?
Was dit antwoord nuttig?
Thank you - unfortunately the reset restore did not work and it is not under warranty - do you think a screen replacement would work?
You can ask the repair shop if a new screen would not fix this problem if they can put back the original screen without any cost.
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