Solution 1:
Shock Absorber
One or more of the shock absorbers might be broken or worn out. The shock absorbers dampen the vibration of the washer tub. If one or more of the shock absorbers are worn out, the washer will vibrate or shake. Sometimes, when a washer is moved to another location, the shock absorbers can separate. Check the shock absorbers to ensure that they are positioned correctly, and inspect them for damage and wear. If one or more of the shock absorbers are broken or worn out, we recommend replacing all of the shock absorbers as a preventative measure.
Solution 2:
Suspension Spring
One or more of the suspension springs might be broken. The suspension springs help to absorb the movement of the washer tub. If a suspension spring breaks, the tub might become unbalanced, causing it to shake and vibrate during operation. Inspect the suspension springs to determine if any of the springs are broken. If a suspension spring is broken, replace it.
Solution 3:
Shipping Bolt
All front loading washers are delivered with shipping bolts to stabilize the drum system during transportation. These shipping bolts must be removed when the washer is installed. If the shipping bolts are not removed, the washing machine will shake, bounce, and vibrate significantly during operation. Remove the shipping bolts and save them in case you need to move your washer to a new location.
Solution 4:
Leveling Leg
Check to see if the washer is level, and adjust the leveling legs if necessary. Always lock the legs in place after adjustment to keep them from getting loose.
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