Ga door naar hoofdinhoud

Repair information for the Samsung Galaxy J7 Refine, released in 2018. Model number: SM-J737PZDEBST.

2 Vragen Bekijk alle

Incoming doesn't work when WiFi connected.

My phone will not receive incoming calls and texts of I'm connected to WiFi. I've looked through every possible setting in my phone, I refreshed network, I've factory reset my phone. If I restart it, everything will come through and then go back to not getting anything. If I have WiFi off, everything works. I've gotten nowhere with my phone provider, even though contacting them 5 times. I'm at a loss.

Beantwoord deze vraag Dit probleem heb ik ook

Is dit een goede vraag?

Score 1

Commentaar:

Is your SIM card activated? Do you have wifi calling enabled?

door

Yes it's activated, and I have no idea where that is, I'll look though. All my settings for calls are what set to when I factory reset my phone, so I should be good.

door

The only solution is replacement, S9 or 9+. I recently got the 9+ to replace my J7, which was designed to fail within 18-24 month, for sure.

door

Voeg een opmerking toe

1 Antwoord

Go to your dialer (phone icon) hit 3 dots in top right corner. Disable wifi calling then restart. Try receiving a call

Was dit antwoord nuttig?

Score 0

Commentaar:

There is no such option in that menu, or when I click settings from that menu.

door

Voeg een opmerking toe

Voeg je antwoord toe

asmith298828 zal eeuwig dankbaar zijn.
Weergavestatistieken:

Afgelopen 24 uren: 0

Afgelopen 7 dagen: 0

Afgelopen 30 dagen: 1

Altijd: 75