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Released September 25, 2015. Model A1688/A1633. Repair of this device is similar to previous generations, requiring screwdrivers and prying tools. Available as GSM or CDMA / 16, 64, or 128 GB / Silver, Gold, Space Gray, or Rose Gold options.

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My iPhone 6s stays stuck on progress bar/white apple screen

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Hello,

After years of not updating to the new IOS, I’ve finally decided to do so and then my iPhone 6s stays stuck with the progress bar 1cm away from its completion. I’ve kept it on all night and same result, as if it freezes every time.

I didn’t get a chance to backup all of my photos upon this occurring. I want to seek professional help and would rather pay, since I’m afraid I may mess things up.

What should I do? Is this issue repairable without my photos being lost?

Please help!

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Hello. Try restarting the update if you haven’t already (Hard reset the phone by holding home and power buttons together) Otherwise if you are able to force restart the phone it may cancel the update. Then you can backup all your photos and other data. After backing everything up connect the phone to iTunes and restore it. Then you will be able to restore the backed up files and have the phone updated too. Hopefully this works.

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Yes, I did exactly what you said, by force restarting it. It only takes me back to square one, it does the same thing. I also took it to my friend’s repair shop and he turned it on and connected it to iTunes, it never loaded and stayed stuck on the progress bar.

Thanks

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You could restore it with iTunes by putting it in recovery/dfu mode but then your data is gone

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Don't do a restore just yet. Most iOS updates done through phone settings and get stuck are fixable by forcing an update through iTunes with the phone in recovery mode without losing data. Try getting your friend to force an update (retain user data) on there and not a restore that should fix this problem.

If the update fails with error -27 the phone must be restored and data can't be recovered without the use of a prior backup.

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Jay Ray zal eeuwig dankbaar zijn.
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