Ga door naar hoofdinhoud

Released in October of 2014. This model, SM-G530H/DV Samsung Galaxy Grand Prime, comes in a White, Gray, or Gold casing.

148 Vragen Bekijk alle

I can not perfom factory/hard reset settings

I have a Samsung galaxy grand prime plus, the problem is it keeps on showing “not registered to network” and I can not perform hard reset using Power + Volume up/down as it does not get to the reboot mode instead it restarts like a phone that was off. Also I tried manual reset via settings and still this does not help as it is not responding to this command. What can I do to do factory/original settings on my phone please help me. I am in South Africa and

Beantwoord deze vraag Dit probleem heb ik ook

Is dit een goede vraag?

Score 0
1 Opmerking

Hi @vidoe ,

Have you got the correct SIM card inserted?

Your phone may be locked to one network and will not work if you insert other network's SIM cards.

You need to unlock the phone for it to work on other networks.


Voeg een opmerking toe

2 Antwoorden

Het nuttigste antwoord

Hi @vidoe ,

You need to “unlock” the phone from the Cell C network.

Either contact Cell C about an unlock code for your phone (and how much it may cost you to get the unlock code) or search online for Cell C South Africa unlock code to find companies that you can purchase the code from.

You will need to know the IMEI number of your phone. Dial *#06# from your phone to find the number in your phone.

Once it is unlocked you will be able to use any network that your phone is compatible with.

Was dit antwoord nuttig?

Score 3

2 opmerkingen:

My phone doesn't catch any network pleas help



What is the make and model number of the phone?

Have you tried inserting a known working, network compatible same size SIM card into the phone and check if it detects networks OK?

Have you tried inserting the SIM card from your phone into another known working, same size SIM card, network compatible phone and checked if it worked there OK?

Basically swap SIM cards between two same network phones and check what works where.

Has the phone been dropped or gotten wet at all?


Voeg een opmerking toe
Dit antwoord was oorspronkelijk aan een andere vraag gericht.

Yes I want my phone to open all South Africa network

Was dit antwoord nuttig?

Score 0
Voeg een opmerking toe

Voeg je antwoord toe

Vuyani zal eeuwig dankbaar zijn.

Afgelopen 24 uren: 0

Afgelopen 7 dagen: 4

Afgelopen 30 dagen: 13

Altijd: 209