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Repair information for the 4th Generation iPod shuffle. Released in September of 2010. Model number: A1373.

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My shuffle 4th gen won't show up on itunes or my computer?

The light wont turn on at all and i dont know if it is charging or not i tried to charge it using my wall charger but it didnt work idk why and i have tried two different computers so far still the same problem i also try my other shuffle 3rd gen it worked fine idk what is going on please help

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4 Antwoorden

Did you try a hard reset? Try that first:

http://support.apple.com/kb/HT1655

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Já e não resultou

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Mine woud not show up using a usb to ipod after market adapter that works on my first gen shuffle. ONLY by using the adapter included with the 4th gen shuffle would it show in iTunes... thanks Apple for making all my hardware purchases obsolete by forcing us to constantly buy new stuff to keep our machines working.

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I would not be so harsh on Apple. I bought a aftermarket cable and it worked perfectly. I have experienced an original Apple cable for iPhone not working while a cheap cable worked. These cables can be tricky. If you buy them really cheap from China (Ebay or DealExtreme) always buy at least 2 since chances one of them will not work. They don't use extra money on quality control...

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I've been working on iPods for quite a while since I had my first iPod 30gb. First I started working just on hardware issues but then moved onto fixing iPods for a side income. I tried everything with this stubborn shuffle (like the one pictured- 4th gen) and I figured I would try this again since the iPod reset utility and my computer were "seeing" the iPod but iTunes wasn't. I did exactly like the article said and Boom! I now have the iPod shuffle sitting clearly in my iTunes. Honestly, sometimes the simplest solutions are the best. My advice: iPods are like women, sometimes they're testy and on somedays they'll stop playing nice without giving a reason and other days they'll be perfection but in the midst of all of this if the woman's worth it then you stick it out and work it out. Seriously, I'm a woman and I'm saying this- just keep trying. I've had iPods break for weeks and then one day just start working again flawlessly like nothing happened. :) Good luck!

Update

p.s. I used the hard reset. Also, I completly agree with Bob. I bought a cable off ebay that was suppose to be for all gen shuffles. Tested out a lot of shuffle 2nd gens that I have and the test came back that all of them were no good. I had a hard time believing this and bought an OEM for 2nd gen- worked perfectly. OEM one was like $4 w/free shipping- totally worth it.

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get a new charger

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where????????????????????

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