Ga door naar hoofdinhoud

The fourth generation of HP's low-cost, 11.6 inch Chromebook 11, released in 2015.

8 Vragen Bekijk alle

Trackpad no longer works, the cursor disappears and doesn't reappear

The mouse/trackpad cursor disappear, and does not return. A mouse must be plugged in, and then the cursor reappears, but when the mouse is unplugged, the trackpad does not work.

Beantwoord deze vraag Dit probleem heb ik ook

Is dit een goede vraag?

Score 1

Commentaar:

Is there anywhere else besides here to look for drivers?

https://support.hp.com/us-en/drivers/sel...

door

Een opmerking toevoegen

MacBook-reparatiesets voor batterijen

Vanaf $69.99

Buy Now

MacBook-reparatiesets voor batterijen

Vanaf $69.99

Buy Now

1 Antwoord

Try updating the drivers for the track pad.

Was dit antwoord nuttig?

Score 0

Commentaar:

Do you know where the drivers are located? The HP website does not have any, and the Chromebook is updated with the lated updates.

door

The best I can find is this link https://support.google.com/chromebook/an.... I find it annoying that HP doesn't support Chrome drivers or provide better information. I found the link on Lenovo's web site, they at least provided better information than HP.

door

Hi,

Looks like the latest updates may not have fixed the problem.

See advisory notice.

When the mouse is plugged in, does the trackpad work or just the cursor shows and is controlled by the mouse?

If so, wondering if it is a hardware problem - faulty trackpad.

door

Een opmerking toevoegen

Voeg je antwoord toe

John Lee zal eeuwig dankbaar zijn.
Weergavestatistieken:

Afgelopen 24 Uren: 0

Afgelopen 7 Dagen: 0

Afgelopen 30 Dagen: 4

Altijd: 51