Laptop boots to a black screen, then LCD lights but still black.
I think the year is 2014, the images of it on the inside look like mine.
The other day when I booted it, nothing came up. The LCD powers on but the screen doesn’t show the screen for me to login. My brother and me tried methods online and used a HDMI. We got a loading screen that eventually stopped halfway. Then we got another loading screen, beach ball, but nothing worked.
My brother suggested taking out the hardrive or something, and my friend who fixes phones, ipads, everything really said to disconnect the battery and discharge the electricity, reconnect it.
I’m wondering what someone who works on computers often might think my best option is, or if it’s possible for me to at least recover the data?
Is dit een goede vraag?