Is this horizontal banding issue?

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I was playing just some games yesterday. And I started notice these lines on top screen while playing games. Horizontal Banding issue or something else? Not sure if it’s easy to tell it’s on the top of the screen.

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Hi @alclemist ,

Does it only occur when your using the games console if this is what you're using when this occurs or is it also there when using other connected signal sources e.g. DVD player, cable TV box, antenna etc?

Have you tried a different input port or type (if possible) to prove whether it occurs only on the one input or type of input e.g. HDMI AV, Component etc?

What is the make and model number of the games console (if applicable) and what input type is it connected to?

Has it happened before or has it only just started?

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Sorry for the late reply. I just notice this few days ago. I been looking up and down in camera and notice this. It’s a 4k cable. Correct input I’m

Just ain’t sure if this really a problem or not. Xbox one X.and it’s the Samsung 4K 2017 model UN series.

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Hi @alclemist ,

If it is only there when using the Xbox and no other device, then it may be a compatibility problem between the Xbox and the TV or with the Xbox itself.

You may have to find out via a process of elimination where the problem lies.

If possible connect the Xbox to another 4K TV and see if it happens.

If it does then this points to the Xbox and not the TV

If it doesn't then it points to the TV. Check if the TV's software is up to date. It should be in the TV menu somewhere. If there is one then it may address the problem. Even though it is a 2017 model doesn't mean that there are no bugs in it which may have been fixed by an update.

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