Ga door naar hoofdinhoud

Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

2072 Vragen Bekijk alle

Chances of getting repair or replacement

my iphone 7 which is on 11.4.1 has the greyed out speaker. It has 71 days left on the warranty, and i have an appointment with a certified apple repairer. I am going to try and get repair or replacement . I am in the UK

What are my chances? if they refuse, can i appeal?

Beantwoord! Bekijk het antwoord Dit probleem heb ik ook

Is dit een goede vraag?

Score 0
Voeg een opmerking toe

2 Antwoorden

Gekozen oplossing

I agree with Tom, there is no reason they should refuse your warranty unless there is external or internal evidence of damage or prior “unauthorized” repair. If you do get an unhelpful Genius, you can ask for a manager or try again another day or at another store.

In a worst case scenario, the AudioIC problem is well documented and a long-term solution is at hand via repair shops that do micro-soldering repairs.

Was dit antwoord nuttig?

Score 2

Commentaar:

My appointment is tomorrow. I will post a update here with the outcome. I also see no reason why it should not get sorted, but i am worried as i cannot afford to replace it if refused. obviously it has signs of use, but no major dints to the case, everything else still works, even the fingerprint ID.

door

Good luck! Let us know how it works out.

door

Voeg een opmerking toe

Why would they refuse warranty?

Was dit antwoord nuttig?

Score 0

Commentaar:

I have been reading up and some people have been refused. Are apple refusing to acknowledge it is the update that caused this?

door

If there is an issue, it is in warranty, there is no sign of excessive abuse, why would they reject a perfectly good warranty claim?

door

Voeg een opmerking toe

Voeg je antwoord toe

sam caspian zal eeuwig dankbaar zijn.
Weergavestatistieken:

Afgelopen 24 uren: 0

Afgelopen 7 dagen: 0

Afgelopen 30 dagen: 0

Altijd: 59