Why is my phone not turning on?

My phone was going out okay today when suddenly a few moments later, I turned it on and swiped the lock screen and I saw my home screen with nothing but my wallpaper. I turned it off and on without powering it off and it didn't get fixed. A few hours pass and now when I press either the home button or the power button it doesn't turn on. I tried the method with the volume up, home and power button but that doesn't seem to work either. The light is blue and it doesn't even fully fades to black, only slightly. I was thinking that it was a virus that caused this but maybe I'm wrong. I was planning to just remove the battery and put it back in because that's what I saw online to fix it but I'm not sure that it will help. Please, somebody, tell me what I can do.

Beantwoord deze vraag Dit probleem heb ik ook

Is dit een goede vraag?

Score 0
Voeg een opmerking toe