Replaced screen and phone turns on normal but won’t respond to touch
My husband replaced his phone screen and followed all the steps to do so and his phone turns on just fine and the screen lights up to his original home screen but his phone screen doesn’t work when he touches it. It isn’t sensing him touching it and it’s not letting him unlock his phone any suggestions are welcome I’d rather not pay to fix it if I can avoid it! Thanks!
Is this a good question?