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Repair guides and support for LED, LCD, HD and other Vizio TVs.

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My Vizio smart tv won't show up in the Vizio smartcast app device list

Hi, me and my bf's family have a Vizio smart tv in our living room. I have no idea if it is an e, m, or p series.. Whatever that means.. And it did not come with a tablet that it apparently can come with? We bought ours at walmart. It has smartcasting that I am aware of but the problem is.. I can download Vizio smartcast app on my phone but our Vizio smart tv won't show up in the device listing... I've seen several walk throughs of people demonstrating how to smartcast to your smart tv wirelessly and I followed the steps exactly to the t.. But my problem is.. None of the walk throughs help people when it comes to the smartcast displaying "no device found", when clearly both my phone and tv are wirelessly connected to the same wifi!! So the main question is.. How do I help my vizio smartcast app find my Vizio model D60-D3 smart tv??? I have searched website after website on how to troubleshoot this elusive problem but to avail.. No solution.. So I beg you, please help me to the best of your abilities because the Vizio smart tv we have can stream youtube from my phone just fine.. But trying to stream movies from terrarium tv off my phone to the Vizio smart tv is like pulling teeth! It should not be this difficult to figure out!! I'm in my late twenties for god sake! I should not be having this much trouble..

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HI @dawnreaver91 ,

Have you got the latest version of the app installed in the phone?

Have you checked that the TV has the latest firmware installed?

Can you make the phone act as a TV remote control for the TV by using the Smartcast app? (I realize that the app uses BT when used in this manner and not WiFi but I just wanted to check that the app was working OK

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I'm having the same problem so if someone comes up with an answer it's be awesome

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How do I go about adding Chromecast to the tv app list if I don' have it. I can't find anywhere that I can download a new app to this tv cuz I'm having the same issue not being able to see my tv come up when trying to add a new device to the smartcast mobile app. I even tried using Chromecast on my tablet and it can't even pick up my tv when trying to add device. My tv is only a couple months old. I don't think it's capable of sending out a signal to connect to and yes everything is running on the same WiFi network.

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I have the same problem, my tv does connect to some other app remotes but why not to vizio app?

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My vizio smart tv which is now 4 years old has the same issue that you all described. It has a casting app named aircast live. I downloaded that app to my phone and when trying to connect it took me to a site that said the app was no longer supported. A shame u can't update the firmware in the

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The thing is, some Vizio TVs don't have Chromecast inside them. They have Vizio's proprietary streaming device that will allow you to throw YouTube and in some cases Google play Movies but not much else. Unfortunately a Chromecast or a roku is needed. Vizio TVs with Smartcast have a Chromecast in em, if you have a Vizio with Yahoo apps, you are going to need a Chromecast.

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I have one of those, and Chromecast isn't working, either.

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What technology does that kind of TV use to connect only to YouTube? Shouldn't one be able to use a different app that "finds" the same connection to the TV for non-YouTube videos? Or do they somehow block that?

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I have a 65 inch 4k vizio p series and it came with an aweful little remote and a tablet for all the major functions. Problem is that it wasn't showing my tv as an available device on the smart cast app!… so after about 4 hours of Google searching and YouTube, i found nothing of help. So, i pulled the power cable out from the tv itself for about a minute or two. Then plug it back in and make sure the tv dosent turn itself on when its plugged back in. (DON'T TURN THE TV BACK ON!) After that i launched the smart cast app and went to add new device. FINALLY it found my tv name and i was able to run through the wifi setup and what have you. After that the tv will turn itself on and a code will show up at the top of the screen and you put that into the app. It's impossible to miss when you're in the app cause you wont be able to go any further. Then it will probably say there is an update, and it took mine about 20 min to finish updating. Sometime during step 4 on the app, the “applying update" stage, the tv will cycle off and back on, but you should see a “updating your VIZIO smart cast home theater display” message with a percentage of how far along it is. Then once again the tv will do another power cycle. (You might even do this step a few times. Mine had three updates within step 4) step 5! Name your VIZIO smart cast device. Step 6 is terms of service, so just accept and move on to step seven. Step 7 is register your cast device. (First name, last name, email, phone, and postal code) FINALLY after all of that, you should be all set up!

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Awesome write up, thank you, you saved me a ton of time!

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This was the one you just saved the day happy wife happy life thank you

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Thank you!!!! I have spent 3 frustrating days trying to connect my 70" brand new TV to the app. I have another older Vizio that never gave me a problem before. I was able to reconnect BOTH using these steps.

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I had the same issue and finally found a solution that worked for me. I disconnected my TV from my home wifi by attempting to connect to someone else's with a guessed password. Once the wifi was disconnected, the TV broadcasted its own wifi signal and displayed in the smartcast app setup process. The rest of the setup process worked after that.

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I tried this, a vizio wifi didnt appear. Bummer.

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Same thing can’t find Vizio network

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I had this same problem. I jumped through all the hoops with vizio customer support. Had a vizio technician replace parts, that didn't work. Had a new tv delivered to me and it still didn't work. I'm beginning to think these are just $@$* TV's.

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I am having the same problem. Vizio replaced the tv under warranty and the new one still has the same issue. Could it be my network? I have Spectrum's wifi router

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I am trying to figure out the same thing. I had my tv replaced and same thing. Cannot cast, however, my firestick and sons roku appear under the cast but not the TV. So I know the internet is working but it it not working good enough that the TV is not putting out the signal to connect to a phone or laptop. I have spectrum as well. If I use the remote and click hulu or netflix directly on the TV it works, however, when trying to cast it does not.

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So after tons of troubleshooting and a warranty replacement on my Vizio D-series TV I finally found a solution. I downloaded the Google Home app and did a screen cast to the TV. After that, casting worked in YouTube and Spotify and the Vizio app suddenly recognized my TV! Now everything is working as it should. Seems the Google Home app kicked everything into place!

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How did you download the Google Chromecast to the tv?

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I disconnected from my network then connected my phone to the temporary visio network that popped up. Voila, the app connected.

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I figured it out - was having the same problem. Download apple home kit (if you have apple products) and manually pair device with tv (a code will come up, scan it). After you do this they will be paired and the vizio chromecast will work.

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This does not work for me anymore now

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the only thing I have found is to plug in some type of streaming device to the TV such as a blu-ray player, Google chromecast, roku, etc.

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Go to settings on tv scroll to cec click then device discovery an bam it worked for me

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Ann zal eeuwig dankbaar zijn.
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