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Released in October of 2014. This model, SM-G530H/DV Samsung Galaxy Grand Prime, comes in a White, Gray, or Gold casing.

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How Can I fix the processor of my phone?

I've been having a problem with my phone for almost a year now. There's always a warning appearing on my phone saying, "The phone.process.andoid has stopped", how can I fix this? I did all the reset and everything but it still appear whenever I'm done updating my apps. Also, I didn't download much apps for it to become faster. It's getting frustrating now. I hope you can help me.

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Hi @miahuertas ,

You cannot fix the processor in the phone. All you can do is try to find out why the phone is operating slowly. This is usually caused by it having to do to many things at once or faulty software.

What did you mean when you said that you "did all the resets"?

Which resets are you talking about? Soft reset , hard reset (factory restore) etc?

Are you using a 3rd party app to make phone calls or using the standard phone dialer app?

Try starting the phone in safe mode to see if it operates more smoothly.

If it does then a downloaded app is the cause of the problem. The trick is to find out which one.

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Mia Huertas zal eeuwig dankbaar zijn.
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