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Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

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iPhone 7 Stuck On Apple Logo / No Booting

I have an iPhone 7 jailbroken with match portal. I was using my phone and it randomly shut off and it is stuck on the white apple logo. I have tried restarting the phone multiple times holding the volume down and power button but it goes right back to the Apple logo. iTunes does detect the iPhone but it says I need to enter in my passcode to access it which I can't. I don't have money to go to workshop. Any help (ifixit guide/tutorial/video/tips) would be greatly appreciated.

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Hey asik,

I have this same problem. I have a red iPhone 7 but it is always stuck on black, and when I try to turn it on it stays on the apple logo loading screen.

I took it to Apple INC. and they couldn't do anything, they kept sending me to random places that could "Fix your phone" but it never worked, i ended up buying a brand new iPhone 6s cause the older models work better.

I suggest you get a new phone or something.

- Hazey

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You could always try to wipe the device remotely with “Find my iPhone“ and another Apple device that is logged in with the same Apple ID as your phone.

If that doesn’t work, hook it up to iTunes on a computer. Enter recovery mode by holding in the power button and the volume down button. Keep them that way until your phone has entered recovery mode. You can now release the buttons and iTunes should detect the phone.

iTunes will give you 2 options: update or restore. Choose update, and iOS will be reinstalled without getting your data wiped. Your phone will hopefully work after this.

But I recommend you to read Apple’s Help Support about problems like this to get the best answer.

Have a good day.

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EDIT: Altough this question is old, I do recommend you to try it if you still have your old phone. You might be able to retrieve your lost data.


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Asik Omer zal eeuwig dankbaar zijn.

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