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Sound cutting out during quiet moments?

I’ve been having this problem for months now. Whenever there is a quiet moment during a movie or video game or something, my TV’s audio (Vizio D series) cuts out, by which I mean that the background noise cuts out abruptly when there is a pause between conversation. Not a significant problem per se, but it’s very annoying. I’ve tried various audio setting combinations but to no avail. 99% of the time, I use my PS4, but it does it through the cable box as well.

Beantwoord! View the answer Dit probleem heb ik ook

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Hi @caedus25 ,

Just double checking that you tried Volume Leveling option ON or OFF to listen if this altered the volume problem?

Also is there an option to Delete Audio Mode in case a custom audio setting has been created that may be the cause of the problem?

Can you try a different type of input to check if the problem is still there. Assuming that perhaps you are using HDMI for both your input sources that is

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Hi @jayeff,

I'm not sure what the volume leveling option is. As far as audio options for the TV, it has Surround Sound, Balance, Lip Sync, Digital Audio Out (PCM and Bitstream), Analog Audio Out (Fixed or Variable), and Equalizer. My PS4 has Audio options for Linear PCM, Bitstream Dolby and Bistream DTS. I've tried switching these up to see if it would help but to no avail.

As far as custom settings, I've reset the TV to factory default settings but still experience the issue. With the input options, I only have access to HDMI, though I have an older E series Vizio that doesn't go through this issue.

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Hi @caedus25 ,

What is the model number of the TV?

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Model number is D40n-E3

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Hi @caedus25 ,

Here is an image taken from the User manual for a Vizio D40n E3.

It shows the Volume Leveling feature .

If you haven't got this option then perhaps you have different version firmware installed.

Block Image

(click on image to enlarge for better viewing)

Perhaps you can check if there is a firmware update

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