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The Nintendo DSi is the third iteration in the Nintendo DS line, and made its debut in Japan in late 2008.

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Why can't I go to system settings?

While trying to get into system setting on the DSi, I come to a screen that says, "An error has occurred. Press and hold the Power Button to turn the system off. Please see the Nintendo DSi Operations Manual for help troubleshooting."

The response in the operations manual says, "Turn the power off for a moment and then turn it back on. Repeat whatever you did that caused the error to occur. If the same message appears, the system must be inspected. - Turn the power off, and contact Nintendo Customer Service."

After 45 mins on the phone explaining the problem, Customer service wanted me to send my system in for repair. I want to know if there is an alternate solution that I can try to get my system fixed without sending my DSi through the Mail. Basically I want to fix it myself.

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There are many rumors about various ways to hard reset these. I have tried them all on more than 1 system. To date nothing works YET. The most feasible and economic solution to your problem is to replace the motherboard. You can find one here, for about $70. Instructions for replacing it are here. Then sell your bad board on eBay to recoup some of the money. This is much cheaper than sending it to Nintendo for the repair. If you can find a way to repair this short of board replacement or sending it to Nintendo for repair please let me know. My contact info is on my profile. Thank you for coming here to find a solution and have a wonderful day!

Nintendo DSi Motherboard Afbeelding


Nintendo DSi Motherboard


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I dont get an error code, i get a blank screen. What do i do?

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Eric Longnecker, this question is way over a year old and not to often visited. Unlike other forums, here the answers are individual. If you need an answer for a problem with your device, use this link and give as much information as you can. It will take a bit more than one sentence to get proper advise :-)


Replace your motherboard or reflow the memory and processor chips.


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weitmeyerj zal eeuwig dankbaar zijn.

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