screen not coming on after power up and keyboard is not responding

my screen does not come on after power up and keyboard is not responding?

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Hi @hal90001 ,

Connect an external monitor to the laptop and check if it shows a display OK.

Connect a USB keyboard and see if that works OK.

Shine a torch at an angle, close to the laptop's LCD screen and check if you can detect an image at all. It will be very faint so try this in a darkened room.

What OS is installed in the laptop?

Has it been dropped or gotten wet at all?


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