Try booting into safe mode. (Copied and pasted one of my answers from earlier today here so just replaced blue screen with desktop)
See if the issue persists in safe mode. boot into safe mode by spamming the ESC key until you see the startup menu. from there hit F11 and click troubleshoot. then advanced options, startup settings then hit restart. once it boots you should see startup settings. hit F4. once the pc boots, see if the
blue screen desktop comes up again, if not so you may have a virus or something else wrong with your settings. report back to me on your result. because we are not done. if the desktop does open in safe mode we are not done.
Note: to exit safe mode, simply reboot your pc and it will start up normally.
Also, no data will be lost in this process
I also have same froblem in acer aspire F5-573G-57TQ
Yesterday my laptop suddenly stopped working, only the cursor was moving but I couldent turn off my laptop or perform any function, I pressed switch off button for few seconds so it produced CLICKING SOUND and then turned on my laptop again afer that screen went completely black and after that blue
door Virbhadra Thakkar
I’m having the same problem with my Acer Aspire E15.
When I log into my profile it’s a black screen with a cursor, nothing shows up even when I press Ctrl + Alt + Delete or anything for that matter!
Funny thing is tho, everyone else can log into their profiles on MY laptop and works fine but I can’t
door Condios Simo
omg I just restart my laptop before logging in
my laptop has the same issue with the black screen I followed your steps with the ctrl alt delete method and it worked. But now it won’t show anything in my task bar. Or the calendar
Help guys my acer laptop have a black screen everytime i log in and I watch every video in youtube but i cant understand how.
Please tell me how to do it. I'll be dead when my family knows abou this