Rep: 61
3
2
My laptop recently did a huge update that took a couple hours. After it was done the screen went completely. I turned it off and back on and it took me to the sign in screen. After I sign in the screen goes completely black. I can see the mouse but nothing else. Help?
Is dit een goede vraag?
Rep: 16,7k
46
45
67
hit CTRL + ALT + DELETE
once task manager opens, (you may need to hit task manager in windows 10) in the top left of task manager click "file" and then "run new task" and type in "explorer.exe" without quotes. then hit OK.
Was dit antwoord nuttig?
When I click task manager, it never shows. The control alt delete shows but after I click task manager it goes black again
Thank you very much. It worked for you and you saved my life.
It works but I have to do it always when I log on. Please tell the permanent method to on my window normally
According to you my lap top has a virus. So how can I remove that virus
how long shoul this take???
Rep: 16,7k
46
45
67
Try booting into safe mode. (Copied and pasted one of my answers from earlier today here so just replaced blue screen with desktop)
See if the issue persists in safe mode. boot into safe mode by spamming the ESC key until you see the startup menu. from there hit F11 and click troubleshoot. then advanced options, startup settings then hit restart. once it boots you should see startup settings. hit F4. once the pc boots, see if the blue screen desktop comes up again, if not so you may have a virus or something else wrong with your settings. report back to me on your result. because we are not done. if the desktop does open in safe mode we are not done.
Note: to exit safe mode, simply reboot your pc and it will start up normally.
Also, no data will be lost in this process
More info:
Was dit antwoord nuttig?
I have Windows 10 and it doesn't give me the option to go into safe mode. The closest I get is shift + restart which brings up an options page that has the options of
Continue
Use a device
Troubleshoot
Turn off your PC
Nevermind. I found how to get to to what you said. After completing the steps it brings up the black screen once again.
Hmm... Is there any important data on the laptop?
It took it awhile to load but the taskbar just loaded. Background is still black but I do have the taskbar
ah. why don't you try the command prompt thing again. worth a shot but most likely your laptop is just being reeeeeealy slow
Rep: 79
4
Try this:
windows key + shift + Ctrl + b
this is supposed to reset video drivers
Was dit antwoord nuttig?
Afgelopen 24 uren: 1
Afgelopen 7 dagen: 3
Afgelopen 30 dagen: 23
Altijd: 31,930
5 opmerkingen
I also have same froblem in acer aspire F5-573G-57TQ
Yesterday my laptop suddenly stopped working, only the cursor was moving but I couldent turn off my laptop or perform any function, I pressed switch off button for few seconds so it produced CLICKING SOUND and then turned on my laptop again afer that screen went completely black and after that blue
door Virbhadra Thakkar
Hi there,
I’m having the same problem with my Acer Aspire E15.
When I log into my profile it’s a black screen with a cursor, nothing shows up even when I press Ctrl + Alt + Delete or anything for that matter!
Funny thing is tho, everyone else can log into their profiles on MY laptop and works fine but I can’t
door Condios Simo
omg I just restart my laptop before logging in
door chemical
my laptop has the same issue with the black screen I followed your steps with the ctrl alt delete method and it worked. But now it won’t show anything in my task bar. Or the calendar
door joanalove06
Help guys my acer laptop have a black screen everytime i log in and I watch every video in youtube but i cant understand how.
Please tell me how to do it. I'll be dead when my family knows abou this
door YVeeGamer