Ga door naar hoofdinhoud

Repair information and guides for the iPhone 6S released by Apple on September 25, 2015. Models: A1688, A1633

2689 Vragen Bekijk alle

no touch after iOS 11 update only with the Display from fixit 6s 6sP

At the moment we have a big problem with the Display from ifixit on iPhone 6s. The touch stops working after an update on iOS 11. We need to replace the Displays of some customers that already updated on iOS 11. Anyone with same experience? We informed every customers, who got an ifixit Display for iPhone 6s and 6s Plus. We tested the Displays of ifixit on several versions of iOS including the latest beta before we started our exchange program. The touch is still not working. We even tested the replacement of the chipset on the Display. We replaced it with a chipset from an original unit, but the LCD and Touch are not compatible with original Chipset. Apple did an update on their drivers. But I´m really wondering that this mess with the touch occurs only with the Display for iPhone 6s and Plus. We only order Displays from ifixit, to to ride out a short until the Display from our other supplier arrive from China. This supplier supplies us with aftermarket and refurbished Displays. Both units work on iOS 11. Do you have the same experience? Will ifixit start an exchange program for iPhone 6s? And I´m really wondering that ifixit did not inform its pro members. This is a very poor B2B support. We contact the eustore, but we got no answers since 3 days.?! This is just not okay. They don´t have a telephone number just an email support where nobody answers.

Beantwoord! Bekijk het antwoord Dit probleem heb ik ook

Is dit een goede vraag?

Score 0
Voeg een opmerking toe

3 Antwoorden

Gekozen oplossing

Hopefully some of the iFixit folks will see this thread.

@kyle

Here's there contact info, I would just simply call:

help.ifixit.com

♥ IFIXIT

+1 (805) 464-0573

1330 Monterey St,

San Luis Obispo, CA 93401

Was dit antwoord nuttig?

Score 2

4 opmerkingen:

Yes but I need to contact the German resale company. But thanks.

door

It sounds like the German reseller isn't offering you any real support. Call the head office...besides, that where the real decisions are made.

door

Update 2017/10/11 - Apple just released iOS version 11.0.3 and it claims to address the Touch Failure on aftermarket screens. For those of you that have been waiting for an official fix, it appears to be here. Make sure to comment below if this update solves your problem.

door

Update 2017/10/31 - Apple has just released iOS 11.1. Check out the details here.

door

Voeg een opmerking toe

Reinstall the Touch ID and front face camera flex cable after ungrading the ios 11.

Was dit antwoord nuttig?

Score 0

1 Opmerking:

Does not work for me.

door

Voeg een opmerking toe

Ok problem is gone since iOS 11.03. The ifixit screens are running with this firmware version. Thanks to apple.

Was dit antwoord nuttig?

Score 0
Voeg een opmerking toe

Voeg je antwoord toe

Marius Werdecker zal eeuwig dankbaar zijn.
Weergavestatistieken:

Afgelopen 24 uren: 0

Afgelopen 7 dagen: 0

Afgelopen 30 dagen: 0

Altijd: 320