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The BlackBerry Priv is a slider smartphone developed by BlackBerry Limited. Following a series of leaks, it was officially announced by BlackBerry CEO John Chen on September 25, 2015, with pre-orders opening on October 23, 2015 for a release on November 6, 2015. It can run up to Android 6.0.1.

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Wi-Fi Mac adress stuck at 02:00:00:00:00:00

Hello everyone,

For a few days now, i can't activate le wi-fi on my BlackBerry Priv. When I go in the option to activate the wi-fi, it keeps loading and it show no wi-fi in the list. After a few research, i've discover that the MAC address for the Wi-fi is stuck at 02:00:00:00:00:00.

Here is a liste of what i've tried to solve the problem (with no sucess):

1- Reboot the phone a few (lots of) time

2- Pull the sim card out, no wi-fi

3- Replace the sim card

4- Let the battery drain until the phone shut-off and charging it again

Hope someone will be able to help me , cause i kind of like this phone :(

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Hi Stephane,

Can I ask if the phone was purchased second hand? Also, is the phone Rooted?

If so I would recommend wiping the phone fully, if that doesn't work is flash the firmware back onto the device.

It seems that the MacAdress is either Spoofed on a software level or someone has tampered with the phone's root files...



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Hi Ben,

thanks for the quick reply !

I've purchase the phone second hand directly fron my provider and it as not been rooted. So I think the next step before heading to the repair shop is to do a factory reset.



My iPhone 11 shows the same MAC address. Should I be concerned and if so, why?


Hi Ben my phone is the same my Mac is 02:00:00:00:00:00 no matter what device I use I need help


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My iPhone 11 shows the same as well as my 6s. Should I be concerned? If so, why?

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Hi Stephane, were you able to solved it? I have a One Plus 2 phone with Android 6.0.1 and weeks ago just happened that to me and I do not know how to fix if.


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Hi guys my priv is the same. Just shows loading but cant switch on the wifi and this problem drains battery so fast bcuz loading continues all the time

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Stephane Pepin zal eeuwig dankbaar zijn.

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