Ga door naar hoofdinhoud

Released September 16, 2016. Models A1661, A1784, and A1785. Available in 32, 128, or 256 GB configurations in Rose gold, gold, silver, black, jet black, and (Product)Red.

1286 Vragen Bekijk alle

Why isn't my home button working, or my Touch ID working?

Before I begin to explain the situation, let me state that I have not had a screen replacement, and got this phone in December. 'Okay, so basically, I was taking a test yesterday, and fully powered off my phone. When I turned it back on, a message saying "unable to activate Touch ID on this iPhone" came up, and the home button is unclimbable. I have looked in the settings, and resetting my fingerprints is not a option as they are no longer there. I did not drop my phone that day or anything to possibly damage it.

Beantwoord! Bekijk het antwoord Dit probleem heb ik ook

Is dit een goede vraag?

Score 6
Voeg een opmerking toe

3 Antwoorden

Gekozen oplossing

Since your iPhone was bought in december and it has less than one year just go to nearest Apple Store / Apple Authorized Service Provider and repair it for free since is still under warranty (in Europe the minimum warranty is 1 year from Apple, don't know about the warranties in other places).

If you don't have one near you you can send it to them here is a form

Was dit antwoord nuttig?

Score 2

2 opmerkingen:

I'll try this weekend, thank you

door

I agree. Besides, if the Home Button turns out to be defective, they cannot be repaired (except maybe in China) and cannot be replaced with an aftermarket button.

door

Voeg een opmerking toe

I would first suggest a hard boot.

If you can, try holding down the home button and power button at the same time until your phone powers down.

Keep holding until you see the apple logo, at which point you can release.

If this doesn't work because your home button doesnt work, we will find some other way.

Was dit antwoord nuttig?

Score 2

4 opmerkingen:

I have tried that a few times. Luckily, the iPhone 7 can be hard rebooted using the volume buttons and the power button.

door

Ok. Well Im not an expert on this sorry. Maybe @refectio could help

door

No problem, all help is appreciated and welcomed

door

@toptronic the post said that the phone was never taken apart. so thats impossibe

door

Voeg een opmerking toe

Repair the button if someone can connect the wire to home button again.

Was dit antwoord nuttig?

Score 0
Voeg een opmerking toe

Voeg je antwoord toe

Thomas Waller zal eeuwig dankbaar zijn.
Weergavestatistieken:

Afgelopen 24 uren: 1

Afgelopen 7 dagen: 8

Afgelopen 30 dagen: 17

Altijd: 16,620