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Repair information and support for the Acer Aspire E15 laptop, released from Acer in 2015. Model number: E5-575-33BM.

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Some Keys on key board not working

I'm using an acer aspire e15574T. The top part of my keyboard was not working. I have tried a reboot, uninstalled drivers, and considering a factory reset. I have also popped the keys out to clean them.

It might be that after when I popped the keys out the keys stopped working.. but Im not too sure.

Any help on this would be great!

I really don't want to replace my keyboard lol.

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Hello William! Your laptop has the keyboard built into the top case therefore you will find that it will be more expensive to replace. If you have taken your laptop apart before, check if the keyboard ribbon cable is seated correctly. If your cable is plugged in correctly and the keyboard still does not work, then you likely have a damaged keyboard and you will have to replace the top case.

Be careful when disassembling your laptop as manufactures often make the cables really short and you might end up damaging one of them if you are not careful. You can check out the service manual for your laptop if you can find it to help you with disassembly. Also, be aware of Electrostatic Discharge which may damage your laptop's internal components.

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William Kwan zal eeuwig dankbaar zijn.
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