My printer is missing the top parts of words, and also complete lines of text. I've tried renewing cartridges - even though the black one showed nearly a full cartridge., but the problem still persists. Any help would be appreciated.
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Sounds like you need to clean the print heads. You can do this within the menu or, if you have the application do it from your PC. Also try aligning the printer.
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Thanks for your help. I had to carry out the procedure 3 times, but in the end I had a perfect result. Many thanks.
door Marjorie King
Your welcome! I'm glad I could be of assistance to you.
door George A.