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Support and repair information for Marantz home theater AV receivers and older audio-only receivers.

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Volume won't go up or down while turning the knob

when turning the volume button it won't go up or down. or continues going up when I am turning in the opposite direction

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My problem is that the scale is going up and down but the sound is not changing. It is the same from the knob and remote. Do you have any idea what can be done?


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maureenzakrzewski , You may need a new volume switch/ amplifier rotary encoder, I would try cleaning the switch before replacing, as it seems a lot of people have success after cleaning. See below links #1 and 2 to volume button cleaning how to and #3 and 4 possible places to purchase a replacement control if needed. Good luck.

I hope this helped you out, if so let me know by pressing the helpful button.

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maureenzakrzewski zal eeuwig dankbaar zijn.

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