iPhone 6 Plus Won't Sync to Laptop
iPhone sync to laptop invalid response
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I'd start by making sure the port in the phone is clean from any lint, then use a known good cable, while trying to sync with the latest version of iTunes as some older versions do not sync with newer iOS / iPhone software versions.
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>Try connecting your laptop to iTunes on a PC,
>Connect via USB cable.
>Sign in to your iTunes account.
>When your phone appears on the screen that has the Back up, & restore buttons on it,
> scroll down and give it permission to sync, and sync it there.
> also, you might try clicking on the preferences tab in top left corner
See if you see where you need to click to allow to have permission to sync
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