Why can't I download and install an app?

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BLU Studio 7.0

An Android 4.4.2 smartphone released November 1, 2014.

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Diamond Oden @queengoddess

Rep: 1

Gepost: 5 sep. 2016

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Why can't I download and install an app?

Every time I have attempted to download and install the Facebook app,it would completely download, but when it started installing, I would get an "Unknown error:-24" message.

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Matthias Mann @fhaxy Rep: 1 · Answer 1 · 2016-09-06T00:46:48-07:00

Matthias Mann @fhaxy

Rep: 1

Gepost: 6 sep. 2016

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You can fix this by 2 steps:

1. Just search the internet for your .apk file, in your case facebook.apk.

2. Factory reset:

- Just Go to settings

- Phone and Storage

- Factory Reset

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BLU Studio 7.0

Why can't I download and install an app?

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