Ga door naar hoofdinhoud

will not turn on- brand new

This is a brand new Kindle Fire 7 that I bought on Prime Day . It was a great deal so I got it for my classroom. When taking it out of the box and plugging it in, nothing happens- zero. nada zilch. HELP!

Beantwoord! Bekijk het antwoord Dit probleem heb ik ook

Is dit een goede vraag?

Score 0
Voeg een opmerking toe

2 Antwoorden

Gekozen oplossing

First of all, it's a battery operated device and what you are plugging in is the charger. Though they are usually shipped partially charged yours may have been depleted for some reason. Plug it in and leave it alone for a few hours and come back and try again.

If you have done this already then try a soft reset by holding the power button down and not releasing it until approximately 30 seconds have passed. After releasing press it again to see if it comes on.

If it still fails to turn on I would contact Amazon support and let them know that you may have a defective unit. They might have you try a few other things before calling it defective but since it's brand new and under warranty if it is found to be defective Amazon will replace it.

Was dit antwoord nuttig?

Score 1
Voeg een opmerking toe
Het nuttigste antwoord

Return as DOA anything you do may void a warranty

Was dit antwoord nuttig?

Score 1
Voeg een opmerking toe

Voeg je antwoord toe

crystal zal eeuwig dankbaar zijn.

Afgelopen 24 uren: 0

Afgelopen 7 dagen: 0

Afgelopen 30 dagen: 0

Altijd: 24