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2 weeks ago i bought an Apple Watch and i treated it like God but the other day what it seems to be a scratch appeared on the Digital Crown, it is so small that i don't even know if it is really a scratch. Is there any way to getting it fixed? Will Apple replace the crown for free? I don't know, it has been just 2 weeks, this is so annoying..
Here are some pictures of the scratch:
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Hi,
It may vary where you are located but reading the standard warranty provisions for an Apple Watch it is not covered by warranty for scratches and cosmetic damage. If you have taken out Apple Care etc it may be different. I have not checked that out.
Here is the relevant part of the warranty as it applies to the USA, taken from this link http://www.apple.com/legal/warranty/prod...
WHAT IS NOT COVERED BY THIS WARRANTY?
.......................This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; .......................
You may wish to check for where you are. Select Apple Watch, then select your location. http://www.apple.com/legal/warranty/
I must be getting old, I'm envious of your eyesight for even noticing it.
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What a shame.. luckily it's only just an obsession of mine. Everyone told me not to care about it because it's a watch and it, sooner or later, using it on a daily basis, will eventually get minor scratches. Thanks anyway for the answer. :)
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