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Second generation of the Fairphone, made by the social enterprise with the same name. Released in December 2015. Model number: FP2-XCVR

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Why isnt my phone turning on?

I let my Fairphone 2 battery die out and when I went to charge it again, it wont turn back on. I have let it charge for a whole day and it still isnt turning on. I have tried multiple chargers as well that are the spec Fairphone ask for. Sometimes it will go to the fairphone load screen and start showing the battery charge screen and says that it has 0% battery. After showing that the screen just goes blank.

when the charger is in the phone the red led light on the front is on, but that is even on when the battery is out.

is this a problem with the battery or a problem with the phone? My phone is only 1 month old.

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Hello there,

Maybe this Support article will help you troubleshoot your issue!

https://fairphone.zendesk.com/hc/en-us/a...

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I had the same problem the other day and my phone was less than a week old, I'm not sure how to help, it then turned back on by itself, good luck.

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Please let us know if you sorted the problem, thanks

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My fairphone does not switch on anymore. It is not a battery issue as after switched on the first screen appears, but then nothing... please let me know whereto I can send it.

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I have exactly the same problem. I'm all ears/eyes.

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My phone does the same thing, I tryed changing the bottom module, and it seamed to work for a while but then yesterday(feb) the problem came back, its worked ok since i changed the module in december

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Daniela Toale zal eeuwig dankbaar zijn.
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