Rep: 25
1
1
Battery installed. SD Card in and out.
Regardless of charger being plugged in or not plugged in, camera will not turn on but will flash green at the battery light.
Is dit een goede vraag?
Rep: 951
11
5
3
Hi, Aaron.
First try to connect your camera to a PC and see if it is recognized by the PC; and if the camera shows any reaction. Based on your description, it appears not to be a power or battery issue. However, Samsung has identified multiple software glitches since release that, depending on how they manifest, may render the camera inoperable.
If the camera makes a connection with your PC, please visit Samsung's support page and update it with the latest software; this often restores the device. However, it the PC is does not connect with the camera, I would suggest to either contact Samsung support or, potentially, replace the damaged(?) motherboard on your device.
Hope everything goes well.
Was dit antwoord nuttig?
how the !&&* can you change the motherboard ..brought from pc world you go in there and ask What der ???
I have this problem also. It happened when I tried to update the firmware which failed to finish and now stuck in this contant cycle.
Was dit antwoord nuttig?
we have the same problem after updated my firmware it won't finished and stuck with the logo of samsung even on or off. don't know how to fixed it.
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Hi Aaron - did you solve this? I have the same problem.
door Jerry Dunham