Action Memo is not recognising anything
I updated my Galaxy Note 3 SM-N900 to Android lollipop 5.0 (Russian version and then Indian version). I had the problem with both updates, the Action Memo opens, I write anything with the S pen, I try to recognise it, the application keeps "recognising" for at least 5 minutes, then it says "recognition failed" or it just forces close. The thing is, during the recognition, the phone is just dead, I can't do anything with it because the action memo window is ALWAYS on top of all other windows, even if I press the home button. The only thing that I can do is power off the phone.
The application was working well with Android 4.3 and 4.4.2
I tried to erase the data of the application, and cache memory and nothing happened. I even wiped the cache partition of the phone and still nothing.
Also I just found out that in the application manager, I have 2 Action Memo apps, one version 1.0.13 and one 1.0.16, and the one that is in the app drawer is the 1.0.16. I guess that's the one with Android 5.0?
Handwriting recognition works well in the S Note application and in the keyboard. The problem is in this app particularly.
PLEASE HELP :( What shall I do to fix this recognition issue?
Is dit een goede vraag?