Ga door naar hoofdinhoud

The Samsung Galaxy Alpha smartphone was released in September of 2014 and is also known as the Samsung Galaxy Alfa. It runs on the Android operating system and is carried by most major cellular providers.

36 Vragen Bekijk alle

Why is there no sound coming out of my phone?

When I try and watch a videos on my phone there is no sound coming out of the speaker.

What can I do to fix this?

I really would like to hear my friends singing happy birthday to me.

Beantwoord! Bekijk het antwoord Dit probleem heb ik ook

Is dit een goede vraag?

Score 119

Commentaar:

Check that your phone Volume is Up, that your phone is NOT on Do not Disturb or Silence, and make sure your Bluetooth or any other Casting is turned Off.

door

There is no sound coming out of my phone at all!

It's really stressing me out...

I have turned on everything but still no sound ARGH

door

Please help me my Samsung. J3 when some one call me i can hear when my phone is ringing i cant even look a video on my phone

door

candice and @carolbroer you need to follow the advice given in the answers section or start your own question. this problem has been solved.

door

Yes, see the previous ansawer and I would also add- go into "settings" and check the "sound". Slide the "volume" to the right to increase, especially for "media".

door

25 commentaren meer tonen

Voeg een opmerking toe

17 Antwoorden

Gekozen oplossing

There are several problems that could lead to this. First and foremost, we need to check if your sound is on. To do this, while in the video press the topmost button on the side of the phone. This should trigger a display on your phone to show that the volume is going up.

If the display shows, but there is still no sound, make sure there is nothing in the headphone jack that could be redirecting the sound. This means that you can't have any headphones or charms inside the jack, otherwise the sound will be directed through them.

After trying both of those things with no luck, try to see if your speaker works at all. With the ringer volume all the way up, have somebody call you and check if the ringtone makes a noise. If not, the speaker is most likely the issue and should be replaced.

For further help try looking at the Troubleshooting page here: Galaxy Alpha Troubleshooting

Was dit antwoord nuttig?

Score 63

Commentaar:

Weirdly I had this problem for several days but just fixed it. I decided to follow the advice on this page and take out my battery and check for water damage. No damage I could see. I put the battery back in and turned phone back on and low and behold sound now works. Weird but very pleased now!!!

door

took your advice breeiejo. took out my battery to check for water damage. No damage I could see. I put the battery back in and turned phone back on and low and behold sound now works. So relieved! Only had it a couple of days.

door

Turning off Bluetooth fixed this pesky problem for me...thanks for ideas

door

I had the same as Breeniejo - just took the battery out and placed it back in and it works !

door

Thank you for helping me resolve my issue. I am not a WIZ when it comes to technical issues on my phone, nor my computer. I sure appreciate it.

door

20 commentaren meer tonen

Voeg een opmerking toe

i had this problem and it turned out my bluetooth was on and connected to a random nearby device

Was dit antwoord nuttig?

Score 17

Commentaar:

Resrart, removed battery & put back to reset, turned off bluetooth.... bluetooth remedy fixed it ( barring drops, etc)

door

Dolby digital plus had my sound muted. Restarted Dolby digital sound in Settings, Sound.

door

It turned out to be a blue tooth issue with me as well. I have a lot of blue tooth items in my home. I disconnected and all went well. That explains why I get sound at work but not home.

door

I hadn't had this problem until today. After checking all the sound settings I swiped down the phone's screen and noticed that Bluetooth was on. Turning that off let me hear the audio on videos on Twitter, thanks.

door

I don't have any sound on my phone at all I have checked for Bluetooth that is off don't know what to do apart from through the phone out of the window

door

3 commentaren meer tonen

Voeg een opmerking toe

please check if hands free is enable in your device that means headphone jack not responding according to hardware connected or disconnected.

Was dit antwoord nuttig?

Score 7

Commentaar:

The taking out The battery thing worked. ☺

door

Voeg een opmerking toe

Take out your battery. Worked for me and several other people have commented that it has worked for them, as well

Was dit antwoord nuttig?

Score 7

Commentaar:

What if you have a built in battery

door

I cant see how i can take out the battery?

door

Voeg een opmerking toe

If you have recently updated your phone or flashed a custom ROM, it might be because of that. Try to do a factory reset of your phone, or wipe and reflash to the stock ROM.

Was dit antwoord nuttig?

Score 4
Voeg een opmerking toe

i have fixed it! for me, it was that my phone thought that a 3.5mm jack was plugged in. the solution is: https://play.google.com/store/apps/detai...

Was dit antwoord nuttig?

Score 3

Commentaar:

I can hear people when they call but they cant hear me and also when I take videos there is absolutely no sound that comes from my phone I dont know what to do please help

door

Same problem how can I do to fix A30s

door

Voeg een opmerking toe

You can power off the phone which will correct system errors and power on again and When the samsung logo appears , press the volume down button till the phone opens and safe mode is shown downwards . Safe mode will help you because it turn off third party apps cache data .

Was dit antwoord nuttig?

Score 3

Commentaar:

Thanks very much @ghjjhb for your advise, my phone is working normal now. Much appreciated

door

Worked for me as well! Thanks!

door

This worked for me, thank you so much. You've saved me a whole lot of trouble

door

It went silent again, tried everything but it's still not working. Help plz.

door

I already reset my fone but its sound still not working..i cant removed the babttery because its built in

door

Voeg een opmerking toe

I was watching a video on my sumsang phone and then all the sudden my phone goes silent and I do not know why . WHAT DO I DOOOO?

Was dit antwoord nuttig?

Score 2

Commentaar:

same here, my speaker just stopped working while i was watching a video. SOMEONE HELP

door

Voeg een opmerking toe

I was watching videster and my I dropped I had on charge and it suddenly stop working

Was dit antwoord nuttig?

Score 1

Commentaar:

What do I do

door

My tecno C9 suddenly don't work on sound. Please help solve this

door

Voeg een opmerking toe

My problem was with Google Apps. I noticed a headphone icon on the phone and knew it had not been there long. I knew I had several new Google app icons as well. Once it was removed, the telephone audio returned and the headphone icon is no longer present.

Was dit antwoord nuttig?

Score 1

Commentaar:

How did u do it please

door

Voeg een opmerking toe

my phone doesnt hace any sound

Was dit antwoord nuttig?

Score 1
Voeg een opmerking toe

My phone was fine yesterday I slept and woke to my phone saying no setwice and there is no sounds. Help mensure! !!

Was dit antwoord nuttig?

Score 1
Voeg een opmerking toe

My Nokia 5 s sound jst disappears…no sound for audio, video,music but I hear whn someone calls me but whn I turn on my speaker th is no sound…whts wrong?

Was dit antwoord nuttig?

Score 1

Commentaar:

how do i get sound to hear phone calls

door

@Missy Presgraves

door

Voeg een opmerking toe

I had this problem yesterday and i had to clear my cache data

Was dit antwoord nuttig?

Score 0
Voeg een opmerking toe

Why do my iPhone don’t have sound

Was dit antwoord nuttig?

Score 0
Voeg een opmerking toe

one of my friends had the same problem. no sound from his samsung a5 2017, no media, neither ringtone and call. i found he was turned a switch on in accessibility, mute all media sounds. and all the usual sound switches and keys didn’t work any more. i turned it off and it worked correctly.

Was dit antwoord nuttig?

Score 0
Voeg een opmerking toe

my phone thinks theres a headset or speaker paired but there isnt. it happened randomly whilst watching video and the link somebody dropped didnt work for me. someone help?

Was dit antwoord nuttig?

Score 0

Commentaar:

My phones video settings default to mute, meaning my received video has no sound

door

Voeg een opmerking toe

Voeg je antwoord toe

Ciera Dixon zal eeuwig dankbaar zijn.
Weergavestatistieken:

Afgelopen 24 uren: 168

Afgelopen 7 dagen: 989

Afgelopen 30 dagen: 4,024

Altijd: 761,499