we had our microwave for 8 months then one day it just stopped heating. The problem is when the plate moves it heats,when it doesn't it doesn't heat. where can we fix this.
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Turntable Motor
If the microwave turntable doesn't turn the turntable motor might be worn out. This is a common problem and relatively easy to replace. But your machine should still be covered under the manufacturer warranty.
What's your model number?
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I have the same problem & would like to repair. My Model is Kenmore 911.41485 or 911.41489. It is a built in micro with oven below. Not sure which model is for which. Can you share if this is possible & if so where I can get parts & how to do the repair? Thank you, Nikki
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Which model do you have?
Kenmore Microwave Model 911.41489890
Kenmore Oven/Microwave Combo Model 911.41489991
Kenmore Oven/Microwave Combo Model 911.41489992
Kenmore Oven/Microwave Combo Model 911.41489993
Kenmore Oven/Microwave Combo Model 911.41489994
Kenmore Oven/Microwave Combo Model 911.41489995
Kenmore Oven/Microwave Combo Model 911.41489996
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I have the same problem & would like to repair. My Model is Kenmore 911.41485 or 911.41489. It is a built in micro with oven below. Not sure which model is for which.
door Nikki