Display white with lines but works fine on external screen

Question

Acer Aspire 7741Z

The Aspire 7741Z is a notebook by Acer with a 17.3" HD widescreen LED-backlit display.

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Paulus @paulus98014

Rep: 1

Gepost: 18 dec. 2014

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Display white with lines but works fine on external screen

My Acer Aspire 7741 has white screen display with lines vertically. When I connect to external screen it works perfectly but on the laptop the problem remains.

I need help from anyone one this forum.

Thanks

Paul

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Eric H @genuinerepairs Rep: 3k 18 3 6 · Answer 1 · 2014-12-19T09:18:10-07:00

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Eric H @genuinerepairs

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Gepost: 19 dec. 2014

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Hi Paulus,

It sounds like a dying/dead LCD that needs to be replaced. Did these lines appear gradually over time?

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Caitlyn @caitlyn18584 Rep: 1 · Answer 2 · 2015-07-23T11:08:37-07:00

Caitlyn @caitlyn18584

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Gepost: 23 jul. 2015

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I had the same problem and I thought it needed a new LCD screen but when I took the screen apart I pushed the connection in a little. It had just jiggled loose. Works fine now. I have the same laptop. Hope that helps

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