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Support and repair information for laptops made by Samsung.

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Can't get to BIOS boot menu

Samsung Notebook NP300E5A was infected with ransomware. I am trying to solve problem with HitmanPro.Kickstart installed on a flashdrive but can't seen to get to a boot menue where I can select this option. Help please?

Beantwoord deze vraag Dit probleem heb ik ook

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الله واكبر والعزت لله

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Hi @dision ,

Post your comment as a new question on ifixit.

Doing this will get your problem more attention than posting it as a comment on a 3.5 year old question.

Give details such as model number of laptop, OS installed, what the problem is and briefly what you've tried, (if anything).

I'm sure someone will help.

Cheers.

door

Hi @dision ,

What is the model number of your laptop?

door

UPDATE: I had a ѕіmіlаr issue, couldn’t get to BIOS menu on my Samsung Notebook fоr оvеr two weeks.

Finally I mаnаgеd tо rеѕоlvе thе рrоblеm, I contacted Samsung support center

.

Follow thіѕ guіdе here: http://bit.ly/biosupportsamsung

Hоре thіѕ helps

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link to guide is dead. Maybe better to post the main part of the guide rather than links.

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11 Antwoorden

Het nuttigste antwoord

Hold F10 + press release power button, in BIOS select the option to fast boot disabled.

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No use I'm unable to go to bios setup

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HI Ella, you can boot on penrive with two ways:

(Remeber make a bootable USB flash drive when make HitmanPro.Kikstart)

Select booting:

- At notebook power off insert your pen drive in usb port

- Power on your laptop

- Press the Boot Menu Key, usually Esc or F12 when the display starts or when you see Samsung Logo

- Select USB-HDD or The name of PenDrive

Select Bootlist:

The samsung notebook going to bios with push F2 button at power on while you see SAMSUNG LOGO.

Use the right arrow to move menu in BOOT , and select the pendrive with first boot and secondo boot the hdd

Good luck with clean a ransomware

SpaRulez

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but while pressing f2 not entering into bios

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I also have a Samsung laptop (QX412), and I'm trying to get into boot menu. F12 does nothing.

F8 displays:

Edit Boot Options for Windows 7

Partition: 2

Hard Disk: 74aba7c9

[ /NOEXECUTE=OPTIN

Enter=Submit, Esc=Cancel

????

I can select the primary boot drive in the bios, but last time I did that (on another laptop) it messed up my HDD. So would rather just select a temp boot device than change the default.

Also, not sure which is the right usb to select...

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Upon powering on the laptop, press F10

Select the option to modify the BIOS settings

Go to the Boot Options screen

Set Secure Boot to Disabled

Set BIOS mode to UEFI and Legacy or CSM and UEFI OS

Save settings and reboot

When the Samsung screen comes up again, press F10

With certain Samsung notebooks (like the 300E) holding F3 during boot will bring up the Boot from Disc option.

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i have done all of this and nothing works. i have even pulled my CMOS battery for 2 weeks intalled a new HDD and new ram nothing. cant get BIOS menu. cant get boot menu

F10 give me boot to ubuntu but it wont do that either

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Same problem with me do u have solution pls answer chandrakanthkoncha@gmail.com

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Hello Ella,

Press F2 to enter BIOS

Here is the manual and you can refer page 74 for more info

Cheers!

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this was hard for me. i learned that my NP305V5A had to be plugged in. Then, once i pressed the power button and saw the backlight of the screen turn on, i pressed (and immediately released) ESC just one time. I realized that if I pressed it multiple times, it would flash the blue startup screen for a split second, then "Escape" back to startup.

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Thank you for this.

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To get into my Samsung Laptop BIOS setup:

remove battery

open case (lots of screws)

pull connector off of hard drive to completely disconnect it

Connect AC power with laptop case still open

press power button & press F2 (maybe multiple times)

make your changes & save changes before leaving bios

turn off laptop, reconnect hard drive, screw case back on, put battery back on

use laptop normally

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Bump to old question.

I had the same problem with my old Samsung NP300E5X (NP300) (BIOS version P07RAC). I have changed something in BIOS (I guess something to do with secure boot or UEFI, anyway I don't know what's the difference, sorry) and it was impossible to enter to BIOS by F2 button.

 

Problems were like:

 - you can't enter to BIOS by pressing F2, but you can enter Windows Recovery Mode (F4 or F10, nothing interesting here to solve the issue),

 - you can't update BIOS by Samsung BIOS update utility, because you have already got the latest version (utility stops working saying this),

- shorting RTC reset, BIOS crisis contacts gives no effect (contacts next to RAM on the motherboard),

- external USB-keyboard gives no effect,

 - if you disconnect any HDD - your notebook is just stuck in endless bootloop (you see Samsung logo-F2-for-BIOS-F4-for-Recovery, 3-2-1, reboot). No way you can enter BIOS here.

 

What your aim should be: **to reset all BIOS settings to default**. We are going to reflash the same version P07RAC, but without Samsung BIOS update utility.

 

1)            Open the BIOS update tool from Samsung. Click on «Download» instead of «Update». It offered "ITEM_20130402_1070_WIN_P05RAJ.exe" (I don't know, why there is "RAJ" not "RAC", but this is for NP300E5). If you have a different notebook, the file name should be something like that, so, keep Googling your needed «ITEM_..._version.exe».

2) Run the file "ITEM_20130402_1070_WIN_P05RAJ.exe". The program decompresses several files to "C:\Users\<myuser>\AppData\Local\Temp\__Samsung_Update" The program refuses to update the BIOS because it is the latest version, and then deletes the files. I copied the files before closing the program. They contain the ROM and the SFlash64.exe utility, and some other files required for flashing.

 

3) Run cmd.exe as an Administrator and run this exe from copied files **SFlash64 /n /s /sa /ips /exit /file P07RAC.rom** (notice, here "P07RAC" not "P05RAJ). Also, you may check "SFlash64 -help" for help.

This will flash over the BIOS with the same version resetting all settings.

So, you can enter BIOS by F2 button as normally.

Summarized from here: http://forum.notebookreview.com/threads/...

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The laptop, for whatever reason, needs to have the AC power adapter plugged in.

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How about downloading the firmware for the system on another computer, create a boot disk/usb copying the flash software and firmware onto it, reboot you system with the new disk/usb inserted and then run the flash software and reflash the system BIOS, Reboot and see if you can access the BIOS menu.

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Voeg je antwoord toe

Ella zal eeuwig dankbaar zijn.
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