Black Screen on Startup , no HDMI & VGA problem!
Hello, I have a problem with my MacBook Pro [early 2013 15 inch retina display]; the problem is in the screen and the HDMI and thunderbolt ports,
Here the video i recorded to explaining my problem
http://youtu.be/FUO-vdt1dg4}Macbook,
- as I show you in the video the problem is when I wake up my laptop or restart the screen stay black (doesn't work) I should close it for 30 seconds and open it again (sometimes I do this step 2 or 3 times) and it's work good, about the HDMI and thunderbolt ports they doesn’t work.
I've try to reset NVRAM & PRAM , but nothing work !
I’m facing this problem from 4 month ago, and I search a lot on the web to fix it but there's no solution! This problem starts one day when I was browsing internet and playing music, suddenly my laptop screen came black and the sound was killed, when I press any button in the keyboard it make sound, so I had to force shutdown my mac, after that the problem starts, after 2 months it repeated once and this time my Mac gave me a report logs.
panic(cpu 0 caller 0xffffff80004dbf5e): Kernel trap at 0xffffff800084c16e, type 13=general protection
Hope anyone here can help me.
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3 opmerkingen
I have the same exact symptoms on my MBP Retina 15" Mid 2012 model. The only way to get the screen to work is to make it go to sleep after booting up and wake it up. The thunderbolt or HMDI ports also do not work. Do you know how much it cost to fix this problem?
door acorral312
I was told by the Apple Genius, after assessing my MBP, the repair cost would be expensive approx ~AUD1000 (new casing $600+ plus new main board $400+) because they have attributed the cause to be a small dent close to where the thunderbolt port is. And yes, the HDMI port does not work in this case as well. Hope this info helps! :)
door damianhla
Same here and every once in awhile the screen will go black and then reappear
door rtaj1985