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The Apple iPhone 5s was announced on September 10, 2013. Repair of this device is similar to the previous models, and requires screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Silver, Gold, and Space Gray.

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No sound during calls . FaceTime/music/mic works - Repair motherboard?


I got a really weird problem with my phone. Ive browsed the internet and really haven't found any information regarding this issue.

As the topic states..


- Mic works, tested it by recording something.

- Tested both speakers, working.

- Re-installed several times.

- Got all bars on 3G/4G


- Upon calls i can't hear anything, same goes for the other party. No sound at all.

The weirdest thing is tho, if i use the keypad and press any given key, like 1,2,3,4 it will be heard in the other end.

But apart from that, no sound at all.

- FaceTime works, no issue when making calls with that.


- The unit was dropped, cracked display. Replaced the display and got this issue.

- All cables and parts are correctly mounted.

I reckon this aint a software issue anymore, more likely to be hardware. Does anyone know how to repair this? Guess its motherboard related.

Lots of thanks in advance!

Love the site and keep the good work up.


Beantwoord deze vraag Dit probleem heb ik ook

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I've got the same thing

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If both ear speaker and mic stopped working at the same time it's most likely the audio ic chip that's faulty same thing always happened the iPhone 4

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On a iphone 4 model I've recently heard that you don't get audio but there must be a download software app or something to help solve this

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When u use a iphone 4 model to facetime other compatible device above a 4 or 4s + you can see the other person only and hear them but they won't hear you hope this helps answer your questions try look internet for audio app for FaceTime and try update your phone in settings

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Xem zal eeuwig dankbaar zijn.

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