Ga door naar hoofdinhoud

Samsung's 5th-generation Android-based Galaxy smartphone was released April 11, 2014. Improvements to the phone include a fingerprint scanner, updated camera, larger display, and water resistance. It is available in four different colors; black, blue, white, and copper.

576 Vragen Bekijk alle
Vraag afgerond

The cover that covers charger port broke off

I recently bought a Samsung galaxy s5 about 3 weeks ago... the day after i got it my charging cover popped off... so for the past 3 weeks I would just manually put it on... but today i missed placed it and can't find it... does anyone have ideas on how i can protect my phone from water and dust damage or any replacement covers.

Beantwoord deze vraag Dit probleem heb ik ook

Is dit een goede vraag?

Score 52
79 opmerkingen

Hi sparkle,

I was wondering why you didn't return for warranty?

door

Mainly because i didn't want to go through the hassle of all that for one small piece

door

I wouldn't bother trying to get it warranty replaced... I was just told they don't even make the part yet (Obviously BS) and they're not sure when or if it will be covered since it's user damage.

Considering I have been extremely careful with it from day one... pretty sure it's not the user but a defect.

door

Same thing happened to me. I have Verizon and was told it was user damage. I had to send my phone to Samsung for repair.

door

Same thing happened to me. I didn't do anything rough with it at all. Really bad design. I just keep it on and hope I might try with AT&T but I expect they'll say the same thing - user damage.

door

74 commentaren meer tonen

Voeg een opmerking toe

7 Antwoorden

Het nuttigste antwoord

The epoxy guy is crazy.

1: ebay - 4.99 order port cover

2: remove back

3: you will see 2 phillips screws on the bottom. the one on the left is the access port to replace the port cover.

LOL, I was amazed that SAMSUNG knew that thing would break a lot and made this a very simple repair.

Was dit antwoord nuttig?

Score 18

11 opmerkingen:

I've been told they have to send it away and factory reset it to fix it! It will take ten working days! Thanks for the advice, I've bought a set of covers on Ebay and will do it myself.

door

Thanks for the info! Just replaced mine! :) Good as new.

door

Does it still maintain waterproofing function?

door

How's that replacement port cover? My epoxy is still holding. .... March 2015

door

So if the charging port cover is off, is it still waterproof?

door

6 commentaren meer tonen

Voeg een opmerking toe

I recently purchased a Galaxy s5 and the latch broke off. I went to my T-Mobile store and they replaced my complete order with no problems, took less than 15 minutes. I wasn't charged with no extra cost, and not even a re-stocking fee, very pleased with the service.

Was dit antwoord nuttig?

Score 3

1 Opmerking:

Did u ou own the phkne for over 2 weeks and did they cbarge you?

door

Voeg een opmerking toe

COVER CAN BE FOUND HERE http://www.amazon.com/gp/product/B00L1GR...

in the USA! worked fine for me the package included a USB door and a little replacement screw and the plastic part that holds down the door rubber hinge. very cool

Was dit antwoord nuttig?

Score 0

1 Opmerking:

Great , but why should be have to buy a replacement part only a couple of months after buying the phone?

door

Voeg een opmerking toe

I just took mine off and put it away. I haven't had a water problem with cell phones ever and I've owned cell phones for over 12 years now.

So, since I'm not around water much and I'm not one who using the phone in the bathroom, and the fact that I've never gotten a cell phone wet in 12 years, I don't really need the waterproof feature, so I took the charging cover off.

With the battery cover off, you will see 2 Phillips screws on the bottom. the screw on the left is the access port to replace the port cover. You will have to pull the cover a bit as there is a lip that keeps it from sliding out easily... I imagine so you don't lose it.

My post on how I did this with pics is here:

Taking off the Micro-B USB 3.0 / charging cover.

Was dit antwoord nuttig?

Score 0

1 Opmerking:

I agree. When it breaks and it will. Just leave it off. Unless you are going to dunk your phone in the sink or bathtub it will be fine. When I had a Galaxy S3 it never had a cover and I used that phone for 2 1/2 years without an issue.

door

Voeg een opmerking toe

I contacted Samsung in a shout-out over Twitter and within 15 minutes I had an answer and after telling them what the deal was I had a UPS shipping label and they ended up replacing the whole rig. Don't sell them short just because of a small thing which ended up swamping them with complaints. I was pretty ticked off until in under 30 minutes and 5 days later my phone was perfect and replaced!

Was dit antwoord nuttig?

Score 0

1 Opmerking:

Yes, but the problem is still there and it WILL work it's way loose again. The problem is not really solved...

door

Voeg een opmerking toe

i order a part for dust cause mine had broke off but i kept it tape off, and finally i put the part on its was easy to put on glad i didnt have to send it to samsung to wait almost a month to get the phone back all you need to take is all is 1 small screwdriver and a pair of twizzer. glad i order the part i will order another one its so easy to put on

Was dit antwoord nuttig?

Score 0

1 Opmerking:

Why tape it... they were open in past years. I took mine off and left it like that.

door

Voeg een opmerking toe

Thanks so much for the instruction. I was going to take my phone in but thought I would be turned away ... "user damage". I bought four of these (less than $2 each) and installed in 5 min ... with 3 for future since I can't imagine them lasting for more than 6 months with regular use.

Thanks again

Was dit antwoord nuttig?

Score 0
Voeg een opmerking toe
Weergavestatistieken:

Afgelopen 24 uren: 0

Afgelopen 7 dagen: 0

Afgelopen 30 dagen: 0

Altijd: 319,097