Ga door naar hoofdinhoud

Repareer je spullen

Recht op reparatie

Onderdelen & Gereedschap

Black screen and also cannot restore

My laptop starts ups and goes through the start up and welcome page but then it goes to a black screen with the cursor visible. I'm able to hit Control-alt-delete and it brings me to Start Task launcher so I can do the system restore. It goes through the process then starts up again with the welcome screen and it hits the black screen with the cursor visible. Please Help

Beantwoord deze vraag Dit probleem heb ik ook

Is dit een goede vraag?

Score 0

Commentaar:

Have you tried to start it from the CD drive, or in safe mode? Sounds like you are having some OS errors.

door

Voeg een opmerking toe

3 Antwoorden

Hi,

You have to reinstall windows using windows install CD for a fresh copy of windows to get past this black screen as it seems some windows files are corrupted.

Good Luck.

Was dit antwoord nuttig?

Score 0
Voeg een opmerking toe

Were do i get the disc my laptop was a gift and he never gave me Windows disc or paperwork just laptop in a case with a beautiful card ready to go.

Was dit antwoord nuttig?

Score 0

Commentaar:

NWhen i turn on the laptop ot says windows failed to start.A recent hardware or software change might be the cause.To fix problem:

1.Insert your Windows installation disc and restart your computer.

2.Choose your language settings,and then click"Next"

3Click repair your computer.

If you do not have the disc,contact your system administrator or computer manufacturer for assistance.

File:\Boot\BCD

Status:Oxc000000f

Info:An error occurred while attempting to read the boot configuration data.

door

It's frozen on that screen or it shuts off the power only two things it will do.

door

Voeg een opmerking toe

Just download it from Microsoft website. As long as you have your Windows Key youre fine.

Do a "Upgrade" install to save data and it will reinstall windows 7.

Was dit antwoord nuttig?

Score 0

Commentaar:

Were would i find my key

door

Normally on the bottom of the laptop

door

Voeg een opmerking toe

Voeg je antwoord toe

Theresa zal eeuwig dankbaar zijn.
Weergavestatistieken:

Afgelopen 24 uren: 0

Afgelopen 7 dagen: 0

Afgelopen 30 dagen: 0

Altijd: 278