Volume buttons fn f11 won't work (asus zenbook ux31a)

Question

Asus Zenbook UX31A

The Asus Zenbook UX31A is a laptop released in June of 2012. It is a member of Asus's Ultrabook line. It features a 3rd generation Intel Core I7 processor and a full HD IPS Display.

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Daphne @daphne72030

Rep: 23

1

Gepost: 21 dec. 2012

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Volume buttons fn f11 won't work (asus zenbook ux31a)

So I have been researching everywhere and I did come upon the ifixit link with the step-by-step guide on how to "lock in the connector." However, even after doing that and taping it down with better tape, my volume button STILL does not work. Anybody else experience this? If so, what did you do to resolve the issue? The same works for when I try "fn" + f10/f11/f12 and I often get a delayed response for the "fn" + f5/f6.

Help please? Thanks.

Beantwoord! Bekijk het antwoord Dit probleem heb ik ook

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Ja Nee

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6 opmerkingen

I have a similar issue. When I hit F12 (the volume control) in an open browser, I get a window at the bottom that shows the page code. None of the volume control buttons work, and only some of the other function-buttons seems to have any affect. I'd love an answer to this. You don't pay $1500 for a computer that doesn't work. This is why people buy Macs. And why I'm starting to wish I did.

25 dec. 2012 door JohnDoe

YES! that happens to me too and the F10 won't work either. Is there any way to fix this?

29 dec. 2012 door Daphne

you have to press Fn key (left bottom of keyboard) and at the same time top keys whichever you want F5, F6 for brightness or F11 or F12 for audio volume down and up, respectivelhy

6 aug. 2015 door kulaga

Thank you for that! That's easy :)

6 mrt. 2017 door loud4em

Is there a way to change it so you don't have to use the fn key to press those buttons?

19 apr. 2018 door Kara Kelso

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todd @todd70494

Rep: 127

3

1

Gepost: 6 jan. 2013

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You should check to confirm that the ATKACPI driver is installed along with any other hotkey utilities. The Asus support website has downloads for these items depending on your operating system. Here is the url: http://support.asus.com/download.aspx?SL...

At the top of the Downloads tab there is a drop-down to select your OS. The download you need is located in Utilities and it called; ATKACPI driver and hotkey-related utilities.

I hope this helps!

-TV

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Ja Nee

Score 8

7 opmerkingen:

oh my goodness it worked. thank you so so so much!!!!

7 jan. 2013 door Daphne

I would like to say YOU ARE AWESOME! IT WORKSSSSSSSS

16 okt. 2014 door Chanh Tran

Really appreciate your help, thanks a lot bud!

12 nov. 2014 door adamvain

I have the same problem. But the file you recommend was allready installed on my computer. The problem remains. Any alternative solutions?

27 nov. 2014 door joel

It works! Very helpful! THANKS A LOT!

15 feb. 2015 door boedsjunior

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I have a similar issue. When I hit F12 (the volume control) in an open browser, I get a window at the bottom that shows the page code. None of the volume control buttons work, and only some of the other function-buttons seems to have any affect. I'd love an answer to this. You don't pay $1500 for a computer that doesn't work. This is why people buy Macs. And why I'm starting to wish I did. — JohnDoe
YES! that happens to me too and the F10 won't work either. Is there any way to fix this? — Daphne
you have to press Fn key (left bottom of keyboard) and at the same time top keys whichever you want F5, F6 for brightness or F11 or F12 for audio volume down and up, respectivelhy — kulaga
Is there a way to change it so you don't have to use the fn key to press those buttons? — Kara Kelso
I have the same problem. But the file you recommend was allready installed on my computer. The problem remains. Any alternative solutions? — joel