== Understanding the iPhone Lock and Your Options ==
***It's frustrating to encounter this issue.*** Based on the information you've provided, it seems there's a discrepancy between what Apple and 3 are telling you and what's actually happening with your iPhone.
=== Why Hardware Changes Aren't Feasible ===
Before we delve into potential solutions, it's important to clarify that ***hardware modifications are generally not a viable option to unlock an iPhone***. This is due to the complex security measures built into the device. Any attempts to bypass these could potentially render your phone unusable or even brick it.
=== Possible Solutions ===
# ***Double-Check with 3 and Apple:***
** Ensure that your account with 3 is in good standing and that there are no outstanding balances or restrictions.
** Verify that the iPhone's IMEI number matches the one registered with 3.
** Request a detailed explanation of the phone's lock status from both Apple and 3.
# ***Check for Carrier Updates:***
** Sometimes, network carriers need to update their systems to recognize unlocked devices. Check with 3 if there are any pending updates or if they need to manually unlock your phone.
# ***Consider an Independent Unlock Service:***
** There are third-party services that specialize in unlocking phones. However, exercise caution when choosing a provider, as there are scams. Ensure the service has a good reputation and offers guarantees.
# ***Purchase an Unlocked iPhone:***
** If all else fails, purchasing an unlocked iPhone might be the most straightforward solution. This way, you can use any SIM card from a compatible network.