Hi Steve, Replacing the battery yourself might not have solved the charging issue with your Dell XPS 13 7390. There are a few possible culprits behind the blinking light and no charging:
* ***Faulty AC Adapter:*** This is the most common reason. Try the following:
** Verify the AC adapter is firmly plugged into both the laptop and the wall outlet.
** Examine the adapter and cable for any physical damage.
** If possible, test the adapter with another compatible Dell XPS to see if it charges it. Dell recommends using the original adapter that came with your laptop.
* ***Check the BIOS:*** The BIOS might not be recognizing the AC adapter. Restart your laptop and tap rapidly on the F2 key during boot up to enter BIOS. Look for the AC Adapter Type in the BIOS options. If it isn't recognized correctly, consult Dell's knowledge base article on "How to Troubleshoot AC Adapter Issues on a Dell Laptop" for further troubleshooting steps.
* ***Residual Power Drain:*** Sometimes a full discharge can help clear up glitches. Try the following:
** Disconnect all external devices from your laptop.
** Remove the battery (if possible on your XPS model) and the AC adapter.
** Hold down the power button for 30 seconds.
** Reconnect the battery and the AC adapter, and power on your laptop.
-
-
If none of these steps work, it's possible the issue lies with the DC jack on your laptop or the motherboard charging circuit. These repairs are typically more complex and might be best handled by a professional.
+
If none of these steps work, it's possible the issue lies with the DC jack on your laptop or the motherboard charging circuit. If you don't have the capability to do the repair yourself, you can take it to a third party shop.
Here are some additional resources that might be helpful:
* Dell XPS 13 Ultrabook battery not charging: [link|https://www.dell.com/community/en/conversations/xps/dell-xps-13-wont-charge-recognizes-charger/64a3fb8cf4ccf8a8de9fb8b7|https://www.dell.com/community/en/conversations/xps/dell-xps-13-wont-charge-recognizes-charger/64a3fb8cf4ccf8a8de9fb8b7|new_window=true]
Hi Steve, Replacing the battery yourself might not have solved the charging issue with your Dell XPS 13 7390. There are a few possible culprits behind the blinking light and no charging:
* ***Faulty AC Adapter:*** This is the most common reason. Try the following:
** Verify the AC adapter is firmly plugged into both the laptop and the wall outlet.
** Examine the adapter and cable for any physical damage.
** If possible, test the adapter with another compatible Dell XPS to see if it charges it. Dell recommends using the original adapter that came with your laptop.
* ***Check the BIOS:*** The BIOS might not be recognizing the AC adapter. Restart your laptop and tap rapidly on the F2 key during boot up to enter BIOS. Look for the AC Adapter Type in the BIOS options. If it isn't recognized correctly, consult Dell's knowledge base article on "How to Troubleshoot AC Adapter Issues on a Dell Laptop" for further troubleshooting steps.
* ***Residual Power Drain:*** Sometimes a full discharge can help clear up glitches. Try the following:
** Disconnect all external devices from your laptop.
** Remove the battery (if possible on your XPS model) and the AC adapter.
** Hold down the power button for 30 seconds.
** Reconnect the battery and the AC adapter, and power on your laptop.
If none of these steps work, it's possible the issue lies with the DC jack on your laptop or the motherboard charging circuit. These repairs are typically more complex and might be best handled by a professional.
Here are some additional resources that might be helpful:
* Dell XPS 13 Ultrabook battery not charging: [link|https://www.dell.com/community/en/conversations/xps/dell-xps-13-wont-charge-recognizes-charger/64a3fb8cf4ccf8a8de9fb8b7|https://www.dell.com/community/en/conversations/xps/dell-xps-13-wont-charge-recognizes-charger/64a3fb8cf4ccf8a8de9fb8b7|new_window=true]
* XPS 13 7390 Laptop, suddenly battery won't charge: [link|https://www.dell.com/community/en/conversations/xps/xps-13-7390-suddenly-not-charging/647f9e18f4ccf8a8de2a26e4|https://www.dell.com/community/en/conversations/xps/xps-13-7390-suddenly-not-charging/647f9e18f4ccf8a8de2a26e4|new_window=true]
Good luck getting your XPS charging again!