Create a [link|https://www.tomsguide.com/how-to/how-to-check-battery-health-in-windows-10|battery report] to check the status of the battery.
When you have the report, compare the ''Design Capacity'' value against the ''Full Charge Capacity'' value.
To work out the condition as a percentage, use the formula ''Full Charge capacity value x 100 ÷ Design Capacity value.''
If it is <35% you may wish to consider replacing the battery.
What is the model number of the laptop as shown on the product information label on the bottom of the laptop?
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Here's the [link|https://dl.dell.com/topicspdf/vostro-14-5402-laptop_owners-manual2_en-us.pdf|service manual] for a Vostro 5402. Go to p.18 to view the procedure to remove/replace the battery, that may help.
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Here is the service manual for a [https://dl.dell.com/topicspdf/vostro-14-5402-laptop_owners-manual2_en-us.pdf|Vostro 5402] and a [https://dl.dell.com/topicspdf/vostro-13-5300-laptop_owners-manual_en-us.pdf|Vostro 5300], that may help.
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Looking at the manual the battery part number is JK6Y6 (printed on battery). Use the manual to access the battery in your laptop so that you can verify the part number. Search online using the ''part number only,'' to find suppliers that suit you best.
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Use the manual(s) to access the battery in your laptop so that you can verify the part number which is printed on the battery e.g. JK6Y6, H5CKD etc. Search online using the ''part number only,'' applicable to your battery, to find suppliers that suit you best.
If you do replace the battery, remember to responsibly dispose of the old battery. The environment will thank you for doing this. ;-)
Create a [https://www.tomsguide.com/how-to/how-to-check-battery-health-in-windows-10|batter report] to check the status of the battery.
+
Create a [link|https://www.tomsguide.com/how-to/how-to-check-battery-health-in-windows-10|battery report] to check the status of the battery.
When you have the report, compare the ''Design Capacity'' value against the ''Full Charge Capacity'' value.
To work out the condition as a percentage, use the formula ''Full Charge capacity value x 100 ÷ Design Capacity value.''
If it is <35% you may wish to consider replacing the battery.
What is the model number of the laptop as shown on the product information label on the bottom of the laptop?
-
Here's the [https://dl.dell.com/topicspdf/vostro-14-5402-laptop_owners-manual2_en-us.pdf|service manual] for a Vostro 5402. Go to p.18 to view the procedure to remove/replace the battery, that may help.
+
Here's the [link|https://dl.dell.com/topicspdf/vostro-14-5402-laptop_owners-manual2_en-us.pdf|service manual] for a Vostro 5402. Go to p.18 to view the procedure to remove/replace the battery, that may help.
Looking at the manual the battery part number is JK6Y6 (printed on battery). Use the manual to access the battery in your laptop so that you can verify the part number. Search online using the ''part number only,'' to find suppliers that suit you best.
If you do replace the battery, remember to responsibly dispose of the old battery. The environment will thank you for doing this. ;-)
Hi @andersonch70084
Create a [https://www.tomsguide.com/how-to/how-to-check-battery-health-in-windows-10|batter report] to check the status of the battery.
When you have the report, compare the ''Design Capacity'' value against the ''Full Charge Capacity'' value.
To work out the condition as a percentage, use the formula ''Full Charge capacity value x 100 ÷ Design Capacity value.''
If it is <35% you may wish to consider replacing the battery.
What is the model number of the laptop as shown on the product information label on the bottom of the laptop?
Here's the [https://dl.dell.com/topicspdf/vostro-14-5402-laptop_owners-manual2_en-us.pdf|service manual] for a Vostro 5402. Go to p.18 to view the procedure to remove/replace the battery, that may help.
Looking at the manual the battery part number is JK6Y6 (printed on battery). Use the manual to access the battery in your laptop so that you can verify the part number. Search online using the ''part number only,'' to find suppliers that suit you best.
If you do replace the battery, remember to responsibly dispose of the old battery. The environment will thank you for doing this. ;-)