Let's Power off the epson printer for 10 minutes. now power it back on. if the error still continues, you need to reset the printer. to do that, you need to go to the factory restore default settings. now click on the factory reset the printer. Once, your printer will be restored. your device will start working fine. for more details, you can visit: [link|https://askprob.com/epson-printer-displays-paper-jam-error-but-not-paper-stuck-why/|How to fix Epson printer says Offline problem?|new_window=true]