This is a common issue with G502.. I had it months back and found out Reddit is full of threads stating similar issues. This could a software issue (if you’re lucky) which can be resolved with following steps.[br]
# Right click on Windows or Start button and select Device Manager
# Under the ITC device, search for Logitech Virtual G-Hub Mouse
# Right click on it, select Uninstall
# Disconnect the mouse from the computer
# Restart your computer
# Pair the device to the computer again and check with [link|https://cpstest.pro|cps test]
If it’s not fixed, you gotta have it repaired or reinstall new switches yourself.